Frequently Asked Questions
How long does shipping typically take?
• Orders typically ship within 7-10 business days.
Do the brackets and hardware come with the handrails?
• Yes, all our wrought iron handrails come with the necessary brackets and screws for easy installation.
How do I measure the correct length for my handrail?
• Carefully measure the distance between the nose of the top step and the nose of the bottom step and add 12 inches for the landing. Then, select the closest length from our options. If your exact length isn’t listed, choose the next size up and leave a note with your precise measurement.
What material are your black handrails made from?
• Our black handrails for stairs are crafted from high-quality wrought iron, known for its strength, durability, and classic aesthetic. Proudly made in America, they are built to last and enhance the beauty of any space.
What is the weight capacity of your handrails?
• Our wrought iron handrails are engineered for exceptional strength and durability, capable of supporting significant weight. As one satisfied customer noted: "Great quality and easy to install. I could do chin-ups on this rail!"
Can the black wrought iron handrails be used outdoors?
• Yes, our black iron handrails are designed for both indoor and outdoor use, and they are built to withstand various weather conditions.
Can I customize the size and design of my handrail?
• Absolutely! We offer custom options to tailor the handrails to your specific size and design preferences. Just contact us with your requirements.
Is there an option to pick up orders if I'm local on San Fernando Rd?
• Yes, you're welcome to visit our physical store and pick up your handrails and railings.
What payment methods do you accept?
• All debit / Credit cards.
What should I do if my order arrives damaged?
• Contact us to file a claim and send you a new order.