All Customer Reviews

Based on 434 reviews
91%
(395)
6%
(24)
2%
(10)
0%
(2)
1%
(3)
Significant upgrade to the stairs

Condo with old stairs and stair rails. Rebuilt the stairs and wanted something to make it stand out ... these handrails were perfect and easy to install.

Our GC recommended & we’re happy!

Our GC found this company and recommended them to us for a handrail leading down to our basement, inside our home. I loved the selection, and once the order was placed it arrived on time and our contractor had no complaints about install. Pricing was fair. The finished product looks great. Thank you!

Handrail looks great

Good, professional service. Handrail was perfect for my stairway.

Worked great

The handrail was just as described and the video instructions were very helpful.

Good so far

Heavy and feels pretty sturdy. I did the installation myself and it was manageable into masonry with a hammer drill. I can feel a small amount of flex in the middle of the railing so 48" may be at the outer limit of spacing for the mounting brackets.

Just what we wanted!

Perfect size, ordering process was perfect. Attractive way to make our entryways much safe for our elderly parents!

Hand Rails

We love our new handrails & the custom cut design came out perfect.

Beautiful Handrail

Purchased this for a remodel. Customer was in love with it!!! Thanks SI Handrails!!

Worked out perfectly!

Our new home had a guest room at the top of a few stairs and there was no handrail making it unsafe for my elderly parents. I'm so glad I found SI Handrails. The ability to customize the length was a great help, and it was installed by my handyman with no problem! (Great video tutorial.) I'm very happy with how sturdy it is and how it looks.

Jesus was great to work with on my order-...

Jesus was great to work with on my order- I needed a custom angle on his modern handrail and he was able to do it without any issues and was very responsive to all of my questions.
Handrails are mounted and look great! The only change I made was using stronger screws (5” ledgerlok) for the installation.

Pro: Attractive design installed. Cons: 1...

Pro: Attractive design installed.
Cons: 1) Orignial items came damaged. Do not know if in creation or inadequate packing. 2) Even though it may make installation more challenging, would prefer 3 mounting holes for long-term stability. 3) Rather than providing black screws to match, vendor provided zinc screws with touch-up paint. For over $300, I expected more.
Overall, I am satisfied so far.

Looks beautiful. Generally easy to install...

Looks beautiful. Generally easy to install. I asked for a little help with instructions and received quick response. The look was just right for the stairs and our remodel of the surround. Very sturdy. We needed two sections to achieve the 10 feet we needed. It came together nicely.

Elegant rail. Just what I wanted!

Elegant rail. Just what I wanted!

Worked perfectly on my tiny house!

Worked perfectly on my tiny house!

Fantastic looking and it's great for my mo...

Fantastic looking and it's great for my mom to use when she comes over!

Did a custom order for both right and left...

Did a custom order for both right and left railing to fit our stairs. They turned out great.

These were packaged well for shipping and...

These were packaged well for shipping and arrived in great shape.
Installed outside and they feel durable and look great. Definitely a nice addition with a contemporary feel.

Well made and perfect for what I wanted -...

Well made and perfect for what I wanted - thank you!

I worked with Jesus to get custom lengths...

I worked with Jesus to get custom lengths made for the top of my open stairway to the basement. And my wife picked out a custom color of paint. They turned out great, exactly as described, and when he said they would arrive. The finished project looks great and less expensive than other options we considered.

This is the 2nd one we ordered. Outstandi...

This is the 2nd one we ordered. Outstanding design and quality

WOW! We are thrilled with these rails. We...

WOW! We are thrilled with these rails. We purchased 2. The quality is outstanding and the modern design fits our mid century house well.

Jesus worked with me to have modifications...

Jesus worked with me to have modifications made for my particular installation needs. It turned out great! Workmanship and appearance is outstanding. Very happy with how this turned out.

This handrail really updated my stairwell...

This handrail really updated my stairwell at an affordable price point. Seller promptly answered my question and confirmed that I could use 4 brackets for a 12' rail instead of 5.